Privacy Policy

Introduction

Welcome to the SMART GYM COACH app. We value your trust and are committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, protect, and share information we obtain through our app and online platform.

1. Data We Collect

1.1 Personal Information

When you use the SMART GYM COACH app, we may collect the following types of information:

• Account Information: Name, email, phone number, date of birth, gender
• Health and Fitness Data: Weight, height, BMI, fitness goals, fitness level, relevant medical history
• Training Data: Exercise logs, weights used, sets and reps, exercise duration
• Nutrition Data: Logged meals, calories, protein, carbohydrates, fats
• Photos and Videos: Progress photos, exercise videos (optional)
• Payment Information: Credit card details or other payment methods (processed securely through payment service providers)

1.2 Technical Information

• IP address, browser type, operating system
• Unique device identifier
• App usage and interaction data
• Geographic location information (with consent)

2. How We Use Your Data

We use the information we collect for the following purposes:

• Service Delivery: Create and manage your account, provide personalized training and nutrition programs
• Personalization: Use AI to customize programs based on your goals and progress
• Communication: Send notifications, updates, training and nutrition tips
• Connect Users with Trainers and Gyms: Facilitate communication between users and certified trainers and gyms
• Payment Processing: Complete financial transactions securely
• Improvement and Development: Analyze app usage to improve services and features
• Security: Protect the app from fraud and unauthorized use
• Legal Compliance: Comply with applicable laws and regulations

3. Data Storage and Protection

3.1 Data Security

We take strict security measures to protect your personal data, including:

• Data encryption during transmission and storage using SSL/TLS protocols
• Data storage on secure servers with strict access controls
• Regular security audits and penetration testing
• Employee training on data protection best practices
• Use of firewalls and intrusion detection systems

3.2 Data Retention Period

We retain your personal data as long as your account is active or as needed to provide our services. When you request account deletion, we will delete or anonymize your personal data within 30 days, except for data required by law to be retained.

4. Sharing Data with Third Parties

We do not sell your personal data to third parties. We may share your information in the following cases:

4.1 With Trainers and Gyms

When you choose to work with a certified trainer or join a gym through the app, we will share necessary information to provide the service (such as name, goals, progress data).

4.2 Service Providers

We use trusted service providers to help us operate the app, such as:

• Cloud hosting services
• Electronic payment processors
• Analytics and statistics services
• Notification and email services

All these providers are obligated to protect your data and use it only for specified purposes.

4.3 Legal Compliance

We may disclose your information if required by law or in response to valid legal requests from public authorities.

5. Your Rights

You have the following rights regarding your personal data:

• Right to Access: You can request a copy of your personal data that we hold
• Right to Rectification: You can update or correct your personal information at any time
• Right to Deletion: You can request deletion of your personal data (see Data Deletion page)
• Right to Restrict Processing: You can request restriction of processing your data in certain circumstances
• Right to Data Portability: You can request to transfer your data to another service
• Right to Object: You can object to processing your data for certain purposes
• Right to Withdraw Consent: You can withdraw your consent to data processing at any time

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

6. Cookies

We use cookies and similar technologies to improve your app experience:

• Essential Cookies: Required for basic app functionality
• Performance Cookies: Help us understand how the app is used
• Functional Cookies: Remember your preferences and settings

You can control cookies through your browser or device settings.

7. Children's Privacy

The SMART GYM COACH app is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 16, we will take steps to delete this information as soon as possible.

8. Updates to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date at the top. We recommend reviewing this page periodically to stay informed about how we protect your information.

9. Contact Us